Here at High Def Office Gear we understand that mistakes
can happen; either by accidentally purchasing the wrong item
or receiving a defective item. Therefore, we want to make it
easy for customers to make returns, exchanges, and refunds as
fast as possible. Unlike other large online retailers, if there is any
problem with your order and you contact us within 7 business
days, we will issue you a free return shipping label. Some
restrictions may apply. This includes returns, exchanges, and
refunds for cases, systems, high quantity orders, and large volume
items (this list is not inclusive). Additionally, if you want to exchange
your order we will gladly ship you a replacement immediately and
give you a free return shipping label for the accidental or defective
item. For cross shipping, we must charge for the merchandise being
shipped. A refund for the original order will be issued upon receipt
of the original item. Shipping labels are only provided within the
continental United States.
Customers must contact our customer service hotline
at: 681 404 3356 within the first 7 business days after delivery
date of their item to qualify. Customers are given 30 days to
return their unwanted or defective item
To track your package please click on the link below
https://www.fedex.com/en-us/home.html
